PURPOSE

The current general terms and conditions of use (hereinafter referred to as "GCU") aim to define the terms and conditions under which ONYX HUB LOGISTICS offers to the public the website called "www.ONYX-hub.com" All capitalized terms used, but not defined in this document, have the meaning given to them in Law No. 2013-450 of June 19, 2013 relating to the protection of personal data. These general terms and conditions of use are available on the site in the "General Terms and Conditions of Use" section. By accessing, browsing, or clicking on "I accept" or by expressing in any other way your intention to accept and be bound by these General Terms and Conditions, you signify that you have read, understood and agreed to be bound by these General Terms and Conditions.

CONTENT

Objective and quality of content

The objective of this site is to provide information to the general public, professionals and the media as well as the receipt of offers or requests for quotes. We do our best to provide you with quality and verified information. However, if any information seems incorrect or contains a typographical error, please report it to us at the addresses: infos@ONYX-hub10.com / ONYXdata10@ONYX-hub10.com.

Use of trademarks and/or logos

The use, without written authorization from ONYX HUB LOGISTICS, of its verbal and visual trademarks on any medium, is prohibited, under penalty of criminal and civil prosecution.

Website content

ONYX HUB LOGISTICS reserves the right to rectify the content of this site at any time, without prior notice and disclaims any liability for any interruption or unavailability of the service.

Website content

ONYX HUB LOGISTICS reserves the right to rectify the content of this site at any time, without prior notice and disclaims any liability for any interruption or unavailability of the service.

DEFINITIONS

CGU

The expression refers to the General Conditions of Use of the ONYX HUB LOGISTICS website

Personal Data

It means information that (alone or in combination with other information) allows you to be identified directly or indirectly ("Personal Information" or "Personal Data")

The data controller

The Data Controller is a party that defines the purposes and means of the processing of Personal Information.

The processor

The processor or a service provider that processes personal information on behalf of the data controller.

DPO OR Personal Data Protection Officer

This is the natural or legal person chosen by the data controller in order to autonomously guarantee compliance with the obligations relating to the protection of personal data, in accordance with the legislation in force.

Data subject

The term refers to any individual who is subject to the processing of personal data.

Recipient of personal data

It refers to any person authorized to receive a communication of personal data, with the exception of the data subject, the data controller, the processor and the persons responsible, by virtue of their duties, for processing the data.

User

The term refers to an adult or minor individual who has previously received the consent of his parents or the person in charge of his guardianship, and who has access to the website for his own needs, in the context of strictly personal and non-commercial use, without the intention of direct or indirect profit.

Services

refers to the various features and services offered on the website.

Website

The term refers to the ONYX HUB LOGISTICS website accessible at the address: www.ONYX-hub.com .

PURPOSE OF PROCESSING

We use the personal information we collect through our websites:

  • To administer our websites, and for internal operations, including troubleshooting, testing, statistical and survey purposes.
  • To improve our websites so that content is presented in the most effective manner for you and your device.

CONSENT COLLECTION

Use of this site is subject to acceptance of these General Terms and Conditions of Use (GTC). When opening the connection session, the future user must select the following option:

  • • I accept and validate
  • • I refuse

By accepting the GTC, the user agrees with the provisions relating to the processing of users' personal data.

COOKIES

When you visit our website, we collect information about your tracking preferences, the information we collect may include for example your device's Internet Protocol ("IP") address, the pages your device visited, and the time your device visited our website. You can choose your preferences regarding cookies and other trackers by accessing the preference center on our websites. See our cookie policy for more information on the types of cookies and other trackers we use on our websites.

When you use the Services, information about your Internet activity is also collected:

  • • Usage information – we keep track of user activity with respect to the types of services our users use.
  • • Log information – we record information about our users when they use any of our Services, including their IP addresses.
  • • Information collected by cookies and other tracking technologies – we use a variety of technologies to collect information, including storing cookies on users’ computers.
  • • Customer feedback – When using the Services, you may be asked to provide feedback (for example, directly within the software or after receiving assistance from our support team). The provision of these comments is entirely optional.

PERSONAL DATA THAT MAY BE COLLECTED TO OBTAIN A QUOTE FROM ONYX HUB LOGISTICS:

  • • Identification data: first name, last name, electronic signature
  • • Connection data: email address
  • • Location data: geographical location
  • • National identification number: telephone number
  • • Professional data: position

STORAGE PERIODS

Information concerning the Protection Correspondent and the Data Controller are maintained throughout their professional practice and for an additional period of five (05) years after the deactivation of their account. For the duration of cookies, refer to the cookie policy. Other personal data in the context of quotes are kept for three (03) years.

DATA RECIPIENTS

The information processed on the site will be transmitted only to the authorized services of ONYX HUB LOGISTICS. Exceptionally and in the event of an official request, personal data may be communicated to the competent Ivorian administrative authorities in the event of open information.

DATA RECIPIENTS

The information processed on the site will be transmitted only to the authorized services of ONYX HUB LOGISTICS. Exceptionally and in the event of an official request, personal data may be communicated to the competent Ivorian administrative authorities in the event of open information.

RIGHTS OF THE DATA SUBJECT

As a data subject, your rights are as follows:

  • • The right to know what personal information is collected and for what purposes and the categories of recipients of your personal information;
  • • The right to access your personal information;
  • • The right to have your personal information rectified, corrected or updated.

If you wish to access, review, update, correct and delete the personal information we hold about you, or exercise any other privacy rights available to you, you can either click on the Exercise your rights link at the bottom of www.ONYX-hub.com or complete the request form. Our privacy team will review your request and respond to you as soon as possible. (maximum two months) If we are unable to comply with your request due to an exception or limitation, we will notify you in writing. If we need more time, we will inform you in writing of the reason and the extension period. ONYX HUB LOGISTICS does not collect or use any sensitive categories of personal information and does not discriminate against you for exercising your privacy rights. We remind you that you have the right to lodge a complaint with the protection authority (ARTCI) if you are not satisfied with our processing of your personal information.

CHANGES TO TERMS OF USE

We are constantly seeking to improve our websites and services, so this notice may change from time to time. We will inform you of major changes, for example by posting a notice on our website and/or by sending you an email (if you have provided your email address to our service) when required by applicable law. You can check when this notice was last updated by looking at the date at the top of this page. It is your responsibility to regularly review this notice

APPLICABLE LAW AND JURISDICTION

The laws of Côte d'Ivoire apply to the website, the terms of use. In the event of a potential conflict, and after the failure of any attempt at mediation, the Ivorian courts will be the only ones authorized to examine the dispute.

CONTACT US

Telephone (+225) 21 24 31 12 / 21 37 08 48
Geographical address Abidjan Treichville-Belleville, Avenue LP Clauzet, RueB73 Av 26
Postal address 17 BP 1027 Abidjan 17
Email infos@ONYX-hub10.com
contact details of the data controller
Data Protection Officer (DPO) Ornella MEDA ONYXdata10@ONYX-hub10.com

If you have any questions, requests or concerns regarding your privacy and rights , we kindly ask you to inform us how we can assist you